Electric

Electric is a provider of managed IT and security services operating under the brand name Electric. The company offers centralized IT and cybersecurity management for small and medium-sized businesses. Regions of operation are not specified in the source, though the offering targets SMB customers and works with managed service providers and corporate clients that require integrated IT services.

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Services and Capabilities

• Managed IT platform: Delivery of a unified IT management hub that consolidates device management, application management, and visibility into an organisation’s IT environment.
• Endpoint and email security: Implementation and ongoing management of antivirus/anti-malware, email security controls, multi-factor authentication, and related protections, including automated remediation of common security issues.
• Device procurement and provisioning: Procurement, shipping, provisioning and lifecycle management of PCs and Macs for on-site and remote employees, including setup and configuration.
• Identity and access management: Password management, multi-factor authentication, and secure offboarding processes including app access removal and device return handling.
• HR systems integration and onboarding automation: Integration with HR systems to automate employee onboarding and offboarding workflows so devices and application access are provisioned or revoked in coordination with HR events.
• Data protection and recovery: Deployment and management of data backup and recovery solutions as part of an overall security and continuity program.

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Industry Focus

• Small and medium-sized businesses (SMBs): Provides outsourced IT and security management, device lifecycle services, and automated onboarding/offboarding tailored to SMB operational needs.
• Managed service providers (MSPs) and IT teams: Offers platform capabilities and integrations that consolidate multiple tools into a single management interface, reducing the need for multiple logins and separate systems.
• Organizations with distributed or remote workforces: Supplies device provisioning, remote device management, and application access workflows to support in-office and remote employees.

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Technology and Delivery Approach

• Integration-first delivery: Services are delivered through a platform that integrates multiple security and management tools, connecting with HR systems and partner technologies to coordinate workflows.
• Automation and orchestration: Automated remediation of common security issues and automated application and device provisioning for onboarding and offboarding processes.
• Centralized visibility and control: Central management of endpoints, applications, and security posture to provide unified monitoring and operational control over IT assets.
• Partner ecosystem: Deployment and management of third-party solutions for MDM, email security, backups, password management, and multi-factor authentication as part of coordinated service delivery.