Advaiya Solutions, Inc

Advaiya is a private company that provides information technology and digital transformation services. The organisation operates as a Microsoft partner and offers consulting, systems integration, software delivery, and ongoing support. Headquarters country: India. Project references and client locations indicate operations across India, the United States and the Middle East, with engagements serving regional and international customers.

Services and Capabilities

• Customer engagement systems: design and implementation of CRM platforms and automated customer-interaction workflows to manage service requests, sales processes and support operations.
• Work and operations management: deployment and configuration of collaboration, productivity and project-management systems to centralise business processes and provide access to data and applications.
• Data platforms and analytics: data alignment, transformation and delivery of embedded analytics for reporting, dashboards and decision-support.
• Embedded AI and automation: integration of AI components and automation routines into business processes for task automation and enhanced decision-making.
• Enterprise content and document management: secure, scalable document repositories and records-management solutions for utilities and large enterprises.
• Digital presence and web development: modern, user-focused website design and implementation for corporate digital channels.

Industry Focus

• Utilities and power distribution: modernisation of customer-facing portals and digital service centres, document management and automation for electricity providers.
• Renewable energy: website redesigns and analytics integration for solar and renewable-energy companies.
• Manufacturing: service-delivery transformation, CRM and field-service management for appliance and equipment manufacturers.
• Banking and financial services: enterprise-wide project management systems for government-owned and commercial financial institutions.