Bytagig

Bytagig LLC is a privately operated information technology services firm based in the United States, identified in public materials with an office in the Portland, Oregon metropolitan area. The company provides outsourced IT support and managed IT services and states that it serves clients across the United States.

Services and Capabilities

• Cybersecurity services — vulnerability assessments, incident response, ongoing security maintenance and controls implementation (examples include multi-factor authentication and single sign-on deployments).
• Managed IT services — remote and onsite management of servers, endpoints, network devices and routine maintenance with 24/7 monitoring and ticketed support.
• IT consulting and project delivery — project planning and execution for migrations, system upgrades and IT architecture work.
• Cloud services and data migration — migration of file storage to cloud platforms and ongoing cloud platform management as part of managed engagements.
• Network compliance and regulatory support — implementation of network controls and processes to support regulatory requirements and operational safety.
• Website development and maintenance — design, build and ongoing upkeep of client web properties.

Industry Focus

• Financial services — provision of secure IT infrastructure and compliance-oriented controls.
• Government and public agencies — managed IT support, cloud migration and continuity measures for public-sector clients.
• Life sciences and healthcare — secure management of networks and systems where data protection is required.
• Non-profit and professional services — general managed IT, remote support and business continuity solutions tailored to smaller organizations.

Technology and Delivery Approach

• Monitoring and support operations — 24/7 monitoring, support-ticket workflows and help-desk services governed by service level agreements.
• Security controls and identity management — deployment of multi-factor authentication, single sign-on and related access controls.
• Data and cloud platform work — file server migrations to cloud storage and ongoing cloud management included in managed service offerings.
• Automation and process delivery — use of automation for operational tasks and support workflows to streamline incident resolution and system maintenance.
• Consultative project execution — certified staff providing project management, technical consulting and staged implementations for clients.