Clapkey LLC

Clapkey LLC is an information technology integrator and outsourcing provider based in Ukraine. The company operates from offices in Poltava and has served clients across eight countries. Established in 2016, Clapkey provides business support through IT solutions spanning accounting systems, sales platforms, cybersecurity, and infrastructure management. The company reports having completed over 150 projects for approximately 60 clients, with a stated client satisfaction rate of 98 percent.

Clapkey positions itself as a provider of comprehensive IT services with continuous availability. The company's operational model includes initial client consultation, technical specification development, solution design, implementation, and ongoing technical support. The team consists of specialists who handle both the delivery of IT solutions and subsequent user consultation and maintenance.

Services and Capabilities

Clapkey delivers a range of IT integration and support services. The company implements and maintains customer relationship management and enterprise resource planning systems for business process automation. Cybersecurity services include auditing, threat assessment, and protective measures for client infrastructure. The firm conducts audits of existing IT infrastructure, designs new network and server architectures, and provides ongoing maintenance and support. Clapkey operates proprietary hosting infrastructure for client data storage and application hosting. The company also offers IT outsourcing arrangements, providing external IT department functions for organizations. Technical support services are available around the clock, with staff familiar with the specific implementations deployed at each client site.

Industry Focus

The company serves clients requiring business automation, data security, and infrastructure management. Work performed includes deployment of accounting and sales management systems, implementation of cybersecurity protocols, and construction of server and network environments. Clapkey has also provided services to volunteer organizations and state entities in Ukraine, particularly during periods of heightened cybersecurity concern. The firm has published analyses of cyber threats targeting Ukrainian government organizations and has offered hosting and remote desktop services to volunteer groups.

Technology and Delivery Approach

Clapkey's technical work involves integration of business software platforms, construction of virtualized server environments, and implementation of data protection measures. The company has published technical content on topics including Proxmox VE virtualization, backup mechanisms, penetration testing methodologies, and vulnerabilities in widely used software such as KeePass and WordPress plugins. This content reflects familiarity with enterprise virtualization, encryption systems, SSL certificate validation, and Windows security architecture. The firm operates its own hosting infrastructure, allowing it to maintain control over client data environments. Delivery methodology follows a structured process from requirements gathering through technical specification, solution design, deployment, and support phases. The company emphasizes continuity of support by ensuring technical staff involved in implementation remain available for ongoing assistance.