DynamicsSmartz

DynamicsSmartz, Inc. is a business that implements and supports Microsoft business application software. The organisation operates as a Microsoft Solutions Partner and provides services related to Microsoft Dynamics 365, Business Central, Dynamics NAV, Power Platform and Office 365. The company lists a head office in the United States and maintains additional offices in Canada, the United Kingdom, Australia and the United Arab Emirates, indicating operations across North America, Europe, Australia and the Middle East.

Services and Capabilities

• Business process review: conduct assessments of existing processes to identify gaps and requirements prior to software implementation.
• Implementation: deploy Microsoft Dynamics solutions such as Business Central, Finance & Supply Chain Management, CRM and Field Service, including configuration and setup.
• Upgrade and migration: migrate data from legacy systems to Dynamics 365 cloud applications and upgrade older Dynamics installations to current versions.
• Integration and customization: integrate Dynamics solutions with other Microsoft products and third-party applications and deliver customizations to meet specific functional needs.
• Support and maintenance: provide ongoing application support services, including 24/7 priority support and operational continuity services.
• Dedicated contractual resources: supply Microsoft-certified consultants and developers on flexible on-shore, remote or hybrid engagement models.

Industry Focus

Explicit industry references include construction and pharmacy/retail pharmacy. For construction, the company offers scalable ERP solutions tailored to construction business needs. For pharmacy/retail pharmacy, work described includes financial reporting and order processing implementations on Dynamics platforms. The product set and services also support customers requiring finance, supply chain and field service functionality, which are relevant to distribution, manufacturing and service organisations.

Technology and Delivery Approach

Work is delivered on Microsoft cloud and on-premises application platforms, with recurring technical themes of system integration, data migration, automation and analytics using the Power Platform and Dynamics 365 stack. Delivery methods include configurable engagement models (on-shore, remote and hybrid), dedicated contractual teams that operate in client time zones and project activities covering assessment, implementation, customization, integration, upgrade and ongoing support. Offerings explicitly include data migration from legacy systems to Dynamics 365 cloud services and integrations with other Microsoft and third-party applications to extend functionality.