ECLEVA - Microsoft Solutions Partner

ECLEVA is a business applications consultancy that provides technology and systems consulting. The organisation operates in Australia as indicated by client references and project contexts. Services and projects reference Australian education and not-for-profit organisations, suggesting primary operations within that region.

Services and Capabilities

• Customer relationship management and marketing automation: design, deployment and integration of CRM systems and automated marketing workflows to manage leads, memberships and customer lifecycles.
• Rapid application development using Power Platform: delivery of custom business applications built with Power Apps and Power Automate to replace spreadsheets and manual workarounds.
• Process automation and RPA: implementation of robotic process automation and workflow automation to remove repetitive manual tasks and improve process throughput.
• Business intelligence and reporting: development of reporting solutions and dashboards using Power BI to improve data quality, reporting cadence and impact reporting.
• Systems integration and data platforms: integration of Microsoft 365, Dynamics 365, Business Central and other systems to provide end-to-end data flow and traceability across processes.
• Student lifecycle and membership systems: configuration and consolidation of systems to manage enrolment pipelines, membership workflows and lifecycle tracking.

Industry Focus

• Not-for-profit: deployment of membership and loyalty systems, automated donor or member journeys, and impact reporting to capture program outcomes.
• Education: solutions to track leads to enrolments, manage the student lifecycle, and provide curriculum and enrolment analytics.
• Construction: process and document traceability, data capture and reporting to support project delivery and reduce document-related risk.
• Financial services: CRM and data solutions to support customer relationship management and personalised engagement.
• Corporate and SME: implementation of business automation, reporting and bespoke applications to improve operational efficiency.

Technology and Delivery Approach

• Technology stack: recurring use of Microsoft technologies including Power Platform (Power Apps, Power Automate, Power BI), Dynamics 365, Business Central and Microsoft 365 integrations.
• Delivery methods: use of workshops to discover operational challenges, collaborative prioritisation of opportunities, and a Value × Ease assessment to sequence initiatives.
• Assessment activities: feasibility and readiness checks covering data availability and quality, system and integration readiness, and security and governance considerations.
• Implementation phases: provision of detailed solution design, proofs of concept or pilots, implementation and change enablement aligned to client priorities.