ecom.software

ecom sp. z o.o. is a software company registered in Poland that provides technology products and services for the financial and insurance sectors. The company is headquartered in Toruń, Poland. Client references and project descriptions indicate primary operations within Poland and work for Polish financial and insurance organisations; projects also include infrastructure and logistics work that may imply service delivery to sector-specific sites beyond insurance and banking.

Services and Capabilities

• Development of insurance sales platforms and comparison calculators: delivery of web and mobile applications that support end-to-end insurance quotation and policy issuance workflows.
• Tariff engines and core systems for insurers: creation or integration of pricing/tariff engines, agent portals, back-office modules and post-sale processing systems.
• Data, analytics and Business Intelligence: implementation of data analysis, reporting, and data science activities to support decision making and process optimisation.
• AI-enabled automation and document processing: automation of back-office tasks, email and document analysis, category extraction and support tools for agents and brokers using machine learning models.
• Cloud architecture, security and operations: cloud migration, architecture documentation, security hardening, monitoring, licensing support and second-line support for cloud services.
• Enterprise productivity and digital workplace solutions: implementation of Microsoft 365 based collaboration tools, intranet, HR and business management applications.
• SaaS product development and platform integrations: building and maintaining multi-tenant systems, APIs and third-party integrations for payments, valuations and external data.

Industry Focus

• Insurance (InsurTech): delivery of sales channels, tariff engines, agent systems, calculator modules, agency portals, renewal and post-sale processes, and AI tools to assist agents and support staff.
• Banking and finance (FinTech): integration work and development of sales and operational tools for banks and financial services providers.
• Logistics and port operations: automation and operational systems for terminal management and vehicle traffic handling at a port terminal.

Technology and Delivery Approach

• Integration and APIs: frequent delivery of API development, API-based integrations with external services such as payments and external data providers, and embedding tools into partner environments.
• Cloud-native infrastructure and operations: cloud architecture, monitoring, security hardening, E5 security & compliance services, and assistance with licensing and implementation.
• Automation, AI and analytics: application of AI models for document analysis, email processing, back-office automation, and use of Business Intelligence for operational insights.
• Product and platform engineering: development of SaaS platforms (AgentBox), a proprietary frontend framework (KB.js) for complex form-driven applications, and modular applications that can be embedded into collaboration platforms such as Microsoft Teams.
• Delivery practices: work organised in short increments with estimates for MVP delivery and use of workshops for complex projects; offering consulting, architecture documentation and performance monitoring as part of engagement.

Operational Results

• Reported outcomes for tools in 2024: 6.8 million calculations, 1.75 million policies sold, and 1.48 billion PLN of written premium.
• Reported figures shown for 2025 in site materials: 1.95 million sold policies, 1.7 billion PLN in written premium, and 3 million calculations (as presented in source content).