Infinet Services

InfiNet Services is an IT management provider incorporated under the name InfiNet Services and operating from Atlanta, United States. The company offers managed IT services and technical support primarily to businesses in the Atlanta area and to small and medium-sized enterprises that require outsourced IT operations and security management.

Services and Capabilities

• Cloud migration and platform transition services, delivering system migrations and related configuration tasks to move workloads to cloud environments.
• Managed security operations, including continuous monitoring, incident response and ransomware coverage tied to a stated financial guarantee.
• Network and systems operations support via a Network Operations Center (NOC) and Security Operations Center (SOC) that provide monitoring and remediation workflows.
• Help-desk and on-site technical support offering 24x7 remote support, ticketed service handling and scheduled on-premises interventions.
• IT management and governance services, including IT assessments, monthly and quarterly management reports, and CIO-level consultation.
• Remote monitoring and administration, covering routine maintenance, alerting, patching coordination and system availability tracking.

Industry Focus

• Small and medium-sized businesses: delivery of outsourced IT operations, help-desk services, cloud migrations and cybersecurity protections to maintain business continuity and uptime.
• Local commercial organizations in the Atlanta region: provision of on-site support, periodic IT assessments, and operational reporting to local clients.

Technology and Delivery Approach

• Operational delivery through centralized monitoring centers (NOC and SOC) with remote monitoring tools to detect and escalate incidents.
• Use of managed services workflows for ticketing, patch management, and on-site dispatch to maintain systems and resolve faults.
• Security-focused delivery that combines continuous monitoring, incident response processes and contractual protections tied to ransomware coverage.
• Reporting and governance through periodic management reports and advisory consultations intended to align IT operations with client business processes.