IT Consultis

IT Consultis is a digital transformation consultancy registered under the trading name IT Consultis and headquartered in Shanghai, China. The firm provides consulting and technology services across China and the broader Asia region, with project references that also imply activity for global clients operating in and entering Chinese and other Asian markets.

Services and capabilities

• Salesforce implementation and localization: onboarding, migration and deployment of Salesforce including projects hosted on Alibaba Cloud and adaptations for China-specific platforms.
• E-commerce and content platforms: development and migration of e-commerce platforms (examples include Magento and Salesforce Commerce Cloud) and content management systems (Drupal, WordPress), plus website and web application development.
• WeChat and Chinese app development: WeChat Mini Program and WeCom integration, clienteling solutions for retail, and local mobile app development for Chinese consumer touchpoints.
• CRM, MarTech and analytics: CRM deployments, customer data platform (CDP) integration, marketing automation, social CRM, omnichannel user journey mapping, performance tracking and reporting.
• Systems integration and infrastructure: API-driven integration between global and local systems, infrastructure planning, DevOps, platform management, post-launch maintenance and continuous conversion optimization.
• Talent augmentation and organizational enablement: specialist recruitment and talent placement for digital transformation roles, training programs, workshops, and change management support.
• Compliance and security services: cybersecurity risk assessments, incident response planning, PIPL compliance assessments, data governance and data localization consulting.

Industry focus

• Luxury and fashion: implementation of CRM, clienteling and digital storefronts for luxury brands and groups, support for private traffic and loyalty programs.
• Beauty and cosmetics: development of e-commerce experiences and WeChat Mini Programs tailored to cosmetic product sales and personalization workflows.
• Hospitality and travel retail: CMS and website transformations for hotel and resort brands, digital go-to-market work for travel retail and integrated resorts.
• Arts and auction houses: rollout and adoption of collaboration and messaging platforms for auction house operations and client engagement.
• Pharmaceuticals and healthcare: provision of talent augmentation and digital project staffing for healthcare and pharmaceutical organisations.

Technology and delivery approach

• Platform-based delivery combining commercial e-commerce platforms and CMS products with custom web and mobile development to deploy commerce and marketing systems.
• Integration-led architecture focusing on APIs and data flows to connect global systems with China-local platforms, including Salesforce on Alibaba Cloud and WeCom integrations.
• Data and analytics practices that include performance tracking, reporting, CDP integration and conversion optimization to measure and refine customer journeys.
• Operational delivery that includes infrastructure planning, DevOps, platform management, post-launch maintenance and continuous improvement cycles.
• Regulatory and security practices addressing China-specific requirements such as PIPL compliance, data localization, cybersecurity risk assessment and incident response planning.
• Organizational enablement through workshops, training, change management and on-site talent placement to support technology adoption and program handover.