ITButler e Services

IT Butler e-Services is a private limited ICT integration and cybersecurity company established in 2001 in Sydney, Australia. The company operates as a managed security and IT support provider. Offices and projects have been established across the Middle East and Pakistan since 2005, with explicit activity in the United Arab Emirates, Pakistan, Saudi Arabia and other GCC countries. A Security Operations Centre was launched in Riyadh in 2021 and holds ISO 9001, ISO 27001 and SOC 2 certifications.

Services and Capabilities

• 24/7 Security Operations Centre (SOC) monitoring and incident response: continuous log monitoring, alerting and documented response workflows.
• Managed security services (MSSP): ongoing management of security devices and services, threat detection, and security operations delivery.
• Vulnerability assessment and penetration testing: technical testing to identify and report vulnerabilities in networks, systems and applications.
• Governance, risk and compliance (GRC): assessments, policy development and controls implementation to support information security management and regulatory requirements.
• IT integration and managed IT support: deployment and maintenance of ICT systems and integration of security controls into existing infrastructure.
• Security engineering and platform delivery: design and operation of security platforms and tooling, including analytics and automation components.

Industry Focus

• General enterprise and business clients across the GCC and Pakistan: provision of managed security services, SOC monitoring and incident response.
• Information and communications technology (ICT) integration projects: systems integration and ongoing managed IT support.