Mission Cloud

Mission, a CDW Company is a specialist provider of managed cloud services and consulting focused on Amazon Web Services (AWS). The organisation presents itself as an AWS-focused systems integrator and managed services firm serving primarily clients in the United States, with projects and clients that indicate operations across commercial sectors in North America.

Services and Capabilities

• Managed AWS cloud operations: ongoing platform management, monitoring, incident response and operational support for workloads running on AWS.
• Cloud migration and modernization: planning and executing migrations to AWS, including VMware-to-AWS migration projects and desktop/workspace migrations (Amazon WorkSpaces).
• Generative AI and ML solutions: design and delivery of generative AI applications and machine learning solutions deployed on AWS, including model integration and productionization.
• Contact center solutions: implementation and integration of Amazon Connect-based contact centers with automation and AI enhancements.
• Data, analytics and BI modernization: migration and modernization of analytics platforms, sports analytics modernization and data platform builds on AWS.
• Cloud cost optimization and RI (Reserved Instance) operations: ongoing cost analysis, savings plan management and infrastructure optimization activities.
• Cloud security and compliance: security assessments, configuration hardening and managed security controls for AWS environments.

Industry Focus

• Media and entertainment: development and deployment of AI-driven capabilities and content delivery workflows (client examples include MagellanTV and Playbill).
• Sports and analytics: modernization of sports analytics platforms and data pipelines for organizations such as the Boston Celtics.
• Healthcare and life sciences: migration and efficiency improvements for clinical and research-focused applications (example client: Ultivue).
• Consumer and food businesses: cost management and cloud operations support for food and consumer companies (example client: Good Food Holdings).
• Software and digital services: DevOps, application deployment acceleration and managed operations for software and platform providers (examples include CareHubs and Storyblocks).

Technology and Delivery Approach

The company emphasizes an AWS-centric technical stack, maintaining a large number of AWS certifications and multiple AWS partner competencies. Recurring technical themes across projects include cloud-to-cloud and VMware-to-AWS migrations, integration of data platforms and analytics pipelines, deployment of generative AI and ML models on AWS, automation of operational tasks, and cost management practices such as reserved instance and savings plan optimization. Delivery methods referenced include a streamlined delivery model for accelerating projects from concept to production, combined with managed services for ongoing operations, monitoring, and incident management. Work often involves systems integration, cloud-native architecture changes, and operational runbooks to support production environments.