Remi IT Solutions

Remi IT Solutions is an information technology services firm focused on providing managed IT and support services. The company operates from the United States and serves clients in Rhode Island and Massachusetts. Primary customers are small and medium-sized businesses in those states, including medical practices and organizations in life sciences and other local commercial sectors. Operations and service descriptions indicate a regional focus on New England, with onsite and remote delivery options mentioned.

Services and Capabilities

• Managed IT services: ongoing monitoring and management of client IT environments, troubleshooting of hardware and software issues, vendor coordination, and routine maintenance.
• IT support and help desk: local, available support provided 24/7 for incident response, remote assistance, and onsite visits when required.
• Cybersecurity and compliance: implementation of security controls, HIPAA compliance guidance for healthcare clients, multi-factor authentication advocacy, and security awareness training programs.
• Network architecture and optimization: planning, design, implementation, and optimization of local area networks and related infrastructure.
• Business IT solutions and endpoint management: device provisioning for remote work, employee onboarding/offboarding processes, and secure configuration of equipment and networks.
• IT assessment and planning: onsite technology assessments, risk and opportunity evaluations, and delivery of IT roadmaps that document recommended projects and timelines.

Industry Focus

• Healthcare (small medical practices): guidance on HIPAA compliance, security controls, and processes to support regulatory adherence and practice continuity.
• Life sciences: IT support and infrastructure services tailored to research and laboratory environments (service offering referenced in navigation).
• Small and medium-sized local businesses: comprehensive managed services, network design, and endpoint management to support day-to-day operations and remote work.

Technology and Delivery Approach

Delivery typically combines onsite assessments with remote monitoring and support. Recurring technical themes include systems integration, managed monitoring platforms, data backup and recovery processes, network planning and implementation, and deployment of security controls such as multi-factor authentication and security awareness training. Work products described include documented IT assessments, step-by-step IT roadmaps, managed service operations (ticketing and vendor management), and configuration of networks and endpoints to support secure remote work. Services are offered through a mix of local onsite resources and 24/7 remote support capabilities.