Tronix Solutions

Tronix Solutions is presented as a managed service provider operating under the legal name Tronix Solutions. The organisation provides IT managed services and technology integration work and is indicated to operate in the United States through mention of server location options. Regions beyond the United States are not specified.

Services and Capabilities

• Backup and Disaster Recovery: design and operation of file, folder and server backups, SaaS backup for cloud applications, and options for on-premises or US-hosted storage.
• Cloud solutions and migration: cloud consultancy, architecture and design, migration planning and execution, implementation services, and cloud cost optimization.
• Email systems and archiving: email migration, email backup and archiving, email security services, and managed email signature deployment.
• Business application management: deployment, licensing and administration of productivity and line-of-business applications including Microsoft 365, Dynamics 365, Google Workspace, Adobe Creative Cloud, Intuit QuickBooks Online and statistical software such as IBM SPSS.
• Communications and unified communications: hosted VoIP, SIP trunking, contact center and IVR/auto-attendant setup, Microsoft Teams and Zoom integrations, SMS/MMS messaging, and CRM integration via partners such as NUSO.
• Security services: cloud and web security, endpoint protection and detection, identity and access management, patch and vulnerability management, penetration testing, security awareness training, single sign-on, and remote monitoring and management.

Industry Focus

• Creative and media teams: support for Adobe Creative Cloud workflows and related collaboration tools.
• Financial and accounting users: deployment and support for Intuit QuickBooks Online and related bookkeeping workflows.
• Enterprise and productivity environments: implementation and management of Microsoft 365, Dynamics 365 and Google Workspace for general business operations.
• Research and analytics users: provision and support of analytics software such as IBM SPSS.

Technology and Delivery Approach

Work is delivered through systems integration, platform deployment, and managed operations. Recurring technical themes include cloud migration and architecture, data protection and backup platforms, endpoint protection and detection, identity and access management, and remote monitoring and management. Communications projects involve hosted VoIP, SIP trunking, contact center and unified communications integrations. Security work encompasses vulnerability assessment, penetration testing, patch management and security awareness training. Deliverables typically include configured systems, migrated data, operational management of applications and infrastructure, and integration between collaboration, communication and business applications. Server hosting location options and SaaS backup capabilities are specified as part of deployment choices.