Twistellar

Twistellar is a company that provides Salesforce-focused consulting and implementation services. The organisation operates as a software and systems services provider that designs, develops, configures and supports Salesforce-based solutions. Operations are presented across multiple regions, with team presence and management roles referenced for EMEA and the United States and clients cited worldwide.

Services and Capabilities

• Salesforce consulting and strategy: assessment of business needs, definition of Salesforce roadmaps, and advising on technology adoption and change management.
• Implementation and configuration: delivery of Sales Cloud, Service Cloud, Experience Cloud and niche Salesforce products such as CPQ, Field Service, Marketing Cloud, Commerce Cloud and MuleSoft integrations; configuring objects, workflows and user interfaces.
• Custom development and applications: building custom Salesforce applications, Lightning components, API integrations, middleware solutions, and data import/export and migration tools.
• Managed services and support: ongoing technical support, incident resolution, system health checks, performance monitoring, data quality management and user permissions administration aligned with SLAs.
• UI/UX design and usability: user research, journey mapping, wireframes, interactive prototypes, responsive Lightning design and accessibility considerations for Salesforce interfaces.
• Quality assurance and code review: bug identification and resolution, codebase reviews, unit testing processes, documentation and infrastructure evaluation.

Industry Focus

• Consumer goods & retail: CRM implementations and industry-specific data model configuration.
• Professional services and recruitment: process mapping, custom Salesforce solutions and reporting improvements.
• Healthcare & life sciences and nonprofit: deployments addressing regulatory and data model requirements.
• Manufacturing, automotive, energy & utilities and high tech: integrations with enterprise systems, Field Service and CPQ implementations.
• Public sector, education, media & entertainment and communications: community portals, Experience Cloud configurations and platform migrations.