We Solve Problems

We Solve Problems is presented as a managed IT services provider operating in the United States, with a focal presence in Los Angeles. The organisation positions itself as an external IT department for professional services offices, particularly serving law firms and their administrative leadership in the Los Angeles area.

Services and Capabilities

• Managed IT support: delivery of help desk and on-site technical support with commitments to rapid response times.
• Security and compliance: implementation and management of data security controls and practices designed to support regulatory and client-related compliance requirements.
• IT operations and outsourcing: ongoing administration of firm IT environments, acting as the firm’s IT department and providing predictable pricing models for services.
• Backup and continuity: deployment and monitoring of data backup processes to support data protection and business continuity.
• IT assessments and audit preparation: performance of technical assessments to identify security and operational gaps relevant to professional services firms.

Industry Focus

• Legal / law firms: provision of managed IT support, security controls, compliance readiness, and operational IT management for law firm offices and their administrative teams.
• Professional services (implied): support for office managers and firm leadership with IT operations and vendor-managed services.

Technology and Delivery Approach

• Operational model centers on outsourced IT delivery, combining remote and on-site technical support to serve firm environments.
• Emphasis on security controls and compliance-ready configurations to align IT systems with regulatory and client requirements.
• Use of service-level commitments such as same-day response and predictable pricing to structure support delivery and billing.
• Regular assessments and monitoring to maintain backup, security posture, and ongoing IT operations for client offices.