Advance IT

Advance IT is a Managed Service Provider operating in Singapore, delivering IT support and infrastructure services primarily to small and medium-sized enterprises and businesses with limited in-house IT resources. The company reports over 15 years of experience in the IT field and maintains a client retention rate of 99.5 percent. Advance IT holds bizSAFE certification from the Workplace Safety and Health Council of Singapore, indicating adherence to workplace safety and risk management standards.

Services and Capabilities

The company provides IT support services including help desk assistance for immediate technical issues, remote support for rapid problem resolution, and on-site support for complex technical challenges. Hardware and software support services maintain technology currency, while system monitoring and maintenance activities aim to identify and address issues before operational impact occurs. IT support consulting is offered to optimize infrastructure efficiency and compliance.

Managed IT services include proactive monitoring, network management to maintain connectivity, data backup and recovery to protect business information, security services for data protection, and cloud services for scalable infrastructure. Infrastructure solutions encompass servers, storage systems, network equipment, data center services, virtualization software, and cloud-based platforms. The company operates on a monthly retainer model with fixed fees based on infrastructure complexity and size, and also offers ad-hoc support services starting from SGD 150 per hour with a two-hour minimum.

Industry Focus

Advance IT serves clients across healthcare, retail, finance, nonprofit organizations, manufacturing, education, legal, oil and gas, and automotive sectors. For healthcare providers operating continuously, the company delivers technology support to maintain clinical and administrative operations. Retail and automotive clients receive IT maintenance and support services. Nonprofit organizations have engaged the company for network upgrades and ongoing IT support case management.