Aekot

Aekot is a company that provides consulting services focused on Salesforce CRM. The organisation operates with a global delivery model and offers services to clients in multiple regions.

Services and Capabilities

• Salesforce CRM implementation and configuration — planning, setting up Salesforce orgs, configuring objects, page layouts, security, and custom fields.
• Process automation and workflow design — implementing automation using platform tools to streamline sales and service processes, approval flows, and task automation.
• Systems integration — connecting Salesforce with other business systems and data sources to enable end-to-end workflows and data synchronization.
• Data migration and analytics — migrating CRM data into Salesforce, establishing data models, and delivering reports and dashboards for operational insights.
• Custom development and extensibility — building custom components, custom objects, and integrations to extend Salesforce functionality where configuration is insufficient.
• Managed services and support — ongoing administration, release management, and support under adaptable engagement models.

Industry Focus

Services are presented for organisations that use Salesforce CRM to manage customer-facing operations. Engagements address sales operations, customer service processes, and related commercial functions that rely on CRM systems.

Technology and Delivery Approach

Projects focus on the Salesforce cloud platform and related ecosystem tools. Delivery themes include system integration, configuration-driven and custom development on the platform, automation of business processes, data migration and reporting, and provision of ongoing managed services. Engagements are offered through adaptable engagement models and executed with global service delivery resources.