Arium

ARIUM is an information technology services firm headquartered in the United States with primary operations in New York City and an expanded presence in Miami, Florida. The organisation provides outsourced IT services and on-site support for businesses in those regions.

Services and Capabilities

• Managed IT support and helpdesk: ongoing remote helpdesk via collaboration platforms (email, Teams, Slack) and assignment of a dedicated frontline technician for ticketed support.
• Network design and infrastructure deployment: planning and installation of wired and wireless networks, high-density Wi‑Fi access points, cabling, switching and routing equipment including 10 Gigabit-capable links.
• Server and cloud solutions: leased on-premises servers, redundant server configurations across offices, cloud backup and hybrid backup strategies.
• Device procurement and fleet management: procurement, provisioning, policy enforcement, updates and remote device management for employee workstations and peripherals.
• Cybersecurity and compliance services: risk assessments, mitigation recommendations, assisted compliance for standards referenced (SOC 2, PCI, HIPAA) and referral to licensed cyber insurance brokers.
• Design and delivery of broadcast and media workflows: managed networking and infrastructure to support live broadcasting and high‑throughput media editing environments.

Industry Focus

• Architecture and design: deployment of redundant servers and shared storage to support large file workflows and remote access for design teams.
• Media and production: implementation of high-bandwidth local networks, dedicated links to editing devices, sharing portals, and redundant power/network for editorial and broadcasting studios.
• Event venues and hospitality: temporary and permanent network installations designed to support hundreds of concurrent wireless clients while preserving venue aesthetics.
• Technology and software companies: remote IT support for distributed employees, onboarding, and adherence to existing corporate protocols for US-based workforces.
• Immersive and experiential installations: high-density wireless coverage, cabling, and monitoring to support interactive or touchless visitor experiences.
• Retail and marketplace offices: full-site equipment leasing and support for mid-sized office deployments.

Technology and Delivery Approach

• Service delivery is structured around managed services and fixed monthly pricing that covers design, installation, support and maintenance.
• Operational model includes proactive monitoring of systems, remote management of device fleets, and rapid-response support channels with stated response time targets for digital communications.
• Infrastructure implementations emphasize redundancy (servers, network and power), hybrid backup strategies (on-site and cloud), and high‑bandwidth connectivity for media workflows.
• Security and compliance activities are delivered through assessments, mitigation planning, policy management and coordination with external insurance brokers and standards referenced for SOC 2, PCI and HIPAA.
• Work execution combines remote administration with local on-site services in the New York City and Miami areas as required by client engagements.