Assured Technology Solutions

Assured Technology Solutions is a privately operated information technology services provider founded in 2001. The company provides outsourced managed IT and security services and is headquartered in the United States with an operational focus on the Pacific Northwest and clients across the USA.

Services and Capabilities

• Managed IT support: ongoing remote and onsite help desk services, ticket management, and staff follow-up processes for incident resolution.
• Security and compliance: implementation and maintenance of security stacks, data protection measures, backup practices, and adherence to compliance-related controls.
• Cloud services and remote access: deployment and management of cloud infrastructure and enhanced remote connectivity for distributed workforces.
• Network design and infrastructure: planning, deployment, and documentation of network topology, hardware, and reliability measures to reduce downtime.
• Business continuity and backup systems: hourly backup options and continuity planning to protect against data loss and interruptions.
• Policies and procedures documentation: creation of operational documentation, security policies, and procedures to support ongoing IT operations.

Industry Focus

• Nonprofit organizations: security upgrades, ongoing managed support, and systems modernization for mission-driven entities.
• Legal services: network reliability, secure remote access, and data protection for law offices.
• Construction and professional services: infrastructure assessments, deployments, and documentation to support business operations.
• Financial services and credit unions: managed IT and network support tailored to institutions handling sensitive financial data.

Technology and Delivery Approach

Services are delivered through a combination of remote monitoring and onsite support with 24/7 availability and national reach. Recurring technical themes include integration of security controls with network infrastructure, deployment of backup and business continuity systems, documentation of policies and procedures, and centralized management of cloud and on-premises systems. The organization reports structured ticketing, follow-up procedures, and a high client retention metric.