Bastionpoint Technology

Bastionpoint Technology is a managed IT services company operating in the United States, based in Richmond, Virginia. The business provides outsourced IT support and managed services for businesses and non-profit organizations, with a stated focus on organizations that have 10 or more employees or plan to reach that size. Service activity is concentrated in the Richmond market and the state of Virginia as indicated by client references and local staffing.

Services and Capabilities

• Managed IT and help desk support: ongoing technical support delivered by locally staffed Level 2 technicians and a dedicated help desk for each client.
• Monitoring and proactive maintenance: 24/7/365 network and system monitoring combined with scheduled maintenance and remediation activities.
• Security and email protection: deployment and management of enterprise antivirus, email security, and security audits to establish policies and procedures.
• Disaster prevention and recovery: backup planning and recovery processes to support business continuity.
• Infrastructure and wiring services: procurement, installation and wiring for hardware, phone systems, wireless networks and conference-room infrastructure.
• IT consulting and vCIO services: periodic technology road‑mapping, procurement planning, lifecycle budgeting and project planning.

Industry Focus

Primary clients include small and mid-size businesses and non-profit organizations. Work performed for these clients includes ongoing IT management, infrastructure upgrades, email migration projects, access control installations, and wiring for facilities such as conference centers.