BKS - Business Knowledge Systems - Managed IT Services

Business Knowledge Systems is a privately named IT services provider headquartered in the United States with operations focused on the Chicagoland area, including Chicago and Plainfield, Illinois. The organization provides outsourced managed IT support and consulting to local businesses and reports significant growth driven by client referrals.

• Managed IT services: ongoing remote and onsite IT support, assignment of dedicated technicians, proactive monitoring, patching, and routine maintenance of hardware and software.
• Cloud computing and cloud data services: design and management of scalable cloud solutions, hosting and migration support, and flat-rate cloud service offerings.
• VoIP and communications services: deployment and management of business VoIP systems and support for corporate telephony needs.
• Network security and cybersecurity: 24x7x365 threat detection and response, vulnerability management, incident containment and remediation, and use of threat-monitoring platforms.
• Disaster recovery and business continuity planning: backup planning, recovery procedures, and IT budget and disaster recovery planning to maintain data availability after incidents.
• Compliance and governance support: assistance with regulatory requirements and IT protocols for regulated sectors, including documentation and system integration to support compliance efforts.

• Healthcare: support for handling sensitive patient data and assistance with IT protocols and compliance obligations relevant to the sector.
• Financial services: services aimed at protecting financial data, supporting required governance controls, and maintaining compliant IT operations.
• Manufacturing: management of data and systems that require attention to regulatory and operational continuity concerns.
• General small and medium-sized businesses in the Chicagoland region: provision of managed IT support, staffing supplementation, and ongoing operational IT services.

Business Knowledge Systems emphasizes long-term IT planning, budgeting for technology needs, and scalability of services to support client growth. The company positions its offerings to cover one-time consulting engagements, short-term staffing coverage, and continuing managed IT arrangements.