Cloudcache Consulting Private Limited

Cloudcache Consulting Private Limited is a consulting firm that provides customer relationship management (CRM) and cloud integration services. The company operates from India and offers services to clients in India, the United Kingdom, and the United States.

Services and Capabilities

• Salesforce consulting and implementation — review of sales and business processes, configuration and deployment of Salesforce Sales Cloud and Service Cloud environments, and packaged quick-start implementations.
• Systems integration — connecting Salesforce with ERP and other back-office systems using API integrations and integration platforms such as Workato, Celigo, Zapier, and make.com.
• Data migration and platform transitions — extracting, transforming and loading CRM data into Salesforce as part of implementations and upgrades.
• Salesforce DevOps and environment management — development of environment strategies for scratch orgs, sandboxes, testing, integration, and production; deployment and release management practices.
• Support, maintenance, and onboarding — ongoing CRM support contracts, troubleshooting, customizations, and upskilling of client teams for system maintenance.
• Marketing automation and Pardot work — configuration and problem resolution for marketing automation tools integrated with CRM systems.

Industry Focus

• Real estate — CRM implementations tailored to property and services workflows.
• Education — deployment and customization of CRM systems for institutional processes and stakeholder management.
• Healthcare — CRM and integration work supporting healthcare service providers.
• Manufacturing and technology — CRM and integration projects to connect sales, operations and ERP data.
• Banking and finance — customer data management and CRM support for financial services processes.
• Logistics and retail — implementations and process automation to improve delivery operations and booking accuracy.

Technology and Delivery Approach

• Primary platform work on Salesforce (Sales Cloud, Service Cloud, Pardot) including configuration, data migration, DevOps and packaged quick-start deployments.
• Integration focus using middleware and iPaaS tools such as Workato, Celigo, Zapier and make.com to connect CRM with ERP and other systems.
• Emphasis on automation and data synchronization across systems to support operational workflows and reporting.
• Delivery through project-based engagements and ongoing support agreements, using remote collaboration tools for communication and coordination with client teams.