CompassMSP

CompassMSP is an IT managed services and cybersecurity company headquartered in the United States. The organisation provides outsourced IT operations, cybersecurity services, and compliance support for businesses. Office locations and virtual service hubs are established across multiple U.S. regions, including the Northeast, Northwest, Mid-Atlantic, Midwest, South Central, Southeast, and Southwest, indicating nationwide service coverage.

Services and Capabilities

• Managed IT support and co-managed IT services: delivery of ongoing IT helpdesk, desktop and server management, and outsourced IT operations (referred to as AutoPilot and CoPilot service models).
• 24/7 threat monitoring and managed detection and response: Security operations center (SOC)-as-a-service providing continuous monitoring and incident containment.
• Virtual Chief Information Security Officer (vCISO) and advisory services: development of security policies, incident response readiness, governance, and alignment of security programs with business requirements.
• Digital forensics and incident response (DFIR): evidence preservation, root-cause analysis, and reporting to support regulatory, insurance, and executive requirements following security incidents.
• Compliance and audit readiness: assessment and remediation to address standards such as HIPAA, PCI DSS, SOC 2, GDPR, CCPA, CMMC, NYDFS, SOX, FINRA, and NERC CIP; preparation of compliance documentation and audit reporting.
• IT strategy and roadmap design: discovery, strategic IT roadmaps, implementation planning, onboarding, and ongoing operational support to align technology with organizational objectives.

Industry Focus

• Healthcare: work includes HIPAA and HITECH compliance support and breach forensics to protect patient data.
• Financial services: support for regulatory standards including NYDFS, PCI DSS, SOX, and FINRA, plus forensic reporting and audit readiness.
• Legal and professional services: SOC 2, data privacy (GDPR/CCPA) alignment and eDiscovery-related forensic work.
• Manufacturing, logistics, and defense contracting: assistance with CMMC, NERC CIP, supply chain compliance, and related security controls.
• Insurance and construction: compliance support for privacy and industry-specific standards, and IT controls relevant to operational safety and regulatory requirements.

Technology and Delivery Approach

• Operational delivery combines continuous monitoring, incident response, and managed detection with a documented delivery process spanning discovery, roadmap design, implementation, and ongoing support.
• Use of AI-driven tools for anomaly detection and automation of defensive responses to protect endpoints, cloud applications, and business data.
• Emphasis on integration of security tooling, data collection for analytics and forensic investigation, and generation of compliance reports to support audits and regulator requirements.
• Service scalability to support organizations of varying sizes through a mix of local offices and virtual service hubs, and provision of executive-level security leadership via vCISO engagements.
• Recognition in industry rankings and awards was listed in source material, including vendor and industry partner awards and placements in MSP and solution provider lists.