Digital Mass

Digital Mass is a Salesforce consulting partner headquartered in Minneapolis, Minnesota. The company provides Salesforce implementation and development services across multiple Salesforce cloud products, with a focus on serving organizations in complex industries.

Services and Capabilities

Digital Mass offers Salesforce consulting services that include strategic planning and advisory work to help organizations optimize their use of the Salesforce platform. The company provides implementation services for Salesforce cloud solutions, delivering configuration and customization work tailored to client requirements. Development services encompass building custom applications and integrations within the Salesforce ecosystem. The firm also provides change management support to facilitate user adoption of new systems and processes. Consulting engagements are structured around core teams assigned to specific clients, supplemented by a flexible resource pool that allows the company to scale project teams according to business needs.

Industry Focus

The company positions itself to serve organizations operating in complex industries, though specific sector expertise is indicated through its approach to handling intricate business requirements and regulatory environments that require tailored Salesforce solutions.

Technology and Delivery Approach

Digital Mass works across the Salesforce platform ecosystem, supporting implementations in various Salesforce cloud products. The company employs a delivery model that combines dedicated consultant teams with access to additional technical resources through what it refers to as a FlexPool. This structure is designed to provide continuity through core team members while enabling the addition of specialized skills or capacity as project requirements evolve. The firm emphasizes customer-centric solution design and incorporates change management practices into its technical delivery work.