Equals 11

Equals 11 is a Salesforce consulting partner that provides implementation, development, integration, and managed services centered on the Salesforce platform. The company offers teams and service engagements to support mid-market companies, small businesses, and nonprofit organisations, and references a specific solution labeled "Pisco" for small businesses and nonprofits. The source material does not specify a corporate headquarters country.

Services and Capabilities

• Salesforce implementation and customization — delivery of Salesforce configuration, custom objects, workflows, and platform extensions.
• Integration and data synchronization — design and execution of system-to-system integrations, data flow automation, and efforts to reduce duplicate records and data silos.
• Managed services and staff augmentation — provision of dedicated teams, ongoing platform support, and access to a pool of Salesforce-certified engineers for sustained delivery.
• Data quality, reporting, and analytics — improvements to data quality, construction of dashboards and reports, and deployment of analytics to increase operational visibility.
• Process automation — automation of routine tasks and cross-system data flows to streamline operational processes.
• Migration and reconciliation — data reconciliation, deduplication, and migration support to centralize customer and operational data within Salesforce.

Industry Focus

• Mid-market businesses — platform implementation, ongoing managed support, and optimization of Salesforce usage for operational needs.
• Small businesses — packaged offerings and a named solution ("Pisco") aimed at smaller organisations and tailored Salesforce configurations for limited teams.
• Nonprofit organisations — adaptations of Salesforce services and managed support to meet nonprofit requirements and workflows.

Technology and Delivery Approach

• Delivery through dedicated, Salesforce-certified personnel — the organisation cites a resource pool of more than 600 Salesforce-certified engineers for client engagements and ongoing support.
• Methodology and governance — use of an internal delivery approach referenced as the "Equals 11 Way" to structure engagements, staffing, and ongoing managed services.
• Technical themes — repeated emphasis on system integration, data reconciliation, automation of data flows, improvements to data quality, and deployment of dashboards and reports to support decision-making.
• Managed and flexible resourcing — combination of fixed projects, ongoing managed services, and staff augmentation to address recruitment and retention risks for clients.