Goteco

Go-teco is an information technology company that develops and manages software systems for public and private sector organisations. The company provides GovTech and business IT solutions and states that its products are used by companies worldwide, with projects and clients referenced in Ukraine and other countries.

Services and Capabilities

• Enterprise resource planning (ERP) implementation and integration: consolidation of finance, inventory, procurement and operations into unified systems.
• Customer relationship management (CRM) and contact center platforms: development and deployment of CRM systems with data collection, request registration, automated routing and performance monitoring.
• Warehouse and transport systems (WMS/TMS) integration: combining warehouse management and transportation management with role-based dashboards and integration with existing ERPs.
• Custom software development and mobile applications: design and delivery of web and mobile applications, including UX/UI design and associated backend services.
• Business analysis, IT consulting and solution roadmaps: operational analysis, architecture and technology stack planning, and recommendations to support digital projects.
• Analytics, BI and automation: real-time dashboards, reporting systems, process automation and analytics implementation.
• Testing and post-launch support: automated and manual QA, stress and load testing, performance monitoring, bug fixes and ongoing maintenance.

Industry Focus

• Public sector and utilities: development of systems to support government services, contact centers and administrative workflows, including citizen request registration and performance dashboards.
• Transportation and road engineering: platforms for planning, construction process monitoring and infrastructure operation support for road projects.
• Logistics and e-commerce: solutions for supply chain management, parcel service mobile apps and websites, and integrated warehouse and transport management.
• Energy and utilities operations: operational platforms that combine asset registers, outage management and mobile field tools for engineers.
• Finance and telecommunications: CRM, payment processing and customer service platforms referenced among the company’s sector listings.

Technology and Delivery Approach

• Systems integration and platform consolidation: combining multiple existing systems (ERPs, WMS, TMS, CRM) into unified platforms and layered solutions.
• Data platforms and analytics: building BI systems, real-time dashboards and reporting tools to support operational decision-making and performance monitoring.
• Automation and workflow routing: implementation of automated request routing, process automation and role-based access to reduce manual work.
• Software engineering and mobile development: full-stack development of web and mobile applications with accompanying backend services.
• Quality assurance and performance testing: use of automated and manual testing, stress and load tests to validate stability under load.
• Delivery lifecycle and support: staged delivery including requirements analysis, design, development, testing, launch and ongoing post-launch maintenance and support.