Hairball.IO

Hairball.IO is a consulting firm that provides systems integration and implementation services centered on NetSuite and Celigo platforms. The organisation offers professional services for cloud ERP and integration projects. Headquarters country: United States. Regions of operation: serves customers across multiple countries and regions, with a client base described as global.

Services and Capabilities

• NetSuite implementation and configuration: setup, customization, and optimization of NetSuite instances to support financials, order management, and inventory processes.
• Integration development using Celigo: building and maintaining integrations between NetSuite and third-party platforms, including middleware configuration and connector development.
• eCommerce and marketplace integrations: connecting storefronts and marketplaces such as Shopify, BigCommerce, Magento, Amazon, Walmart, MercadoLibre, eBay, and Wayfair to backend systems.
• CRM and customer data synchronization: integrating Salesforce, HubSpot, and Zendesk with ERP and order systems to align customer, lead-to-quote, and order workflows.
• WMS/3PL and logistics integrations: linking warehouse management systems and third-party logistics platforms such as PeopleVox and 3PL Central to NetSuite for order fulfillment and inventory updates.
• EDI, payment reconciliation, and order-to-cash automation: implementing electronic data interchange flows, payment matching, and automated order management processes.

Industry Focus

• eCommerce and retail: integration of online storefronts and marketplaces with ERP, order management, and fulfillment systems.
• Consumer products and apparel: deployments addressing order-to-cash, inventory, and multi-channel sales integrations.
• Distribution and logistics: integration of WMS/3PL platforms and EDI connections to support supply chain operations.

Technology and Delivery Approach

Work is delivered through platform-specific integration and implementation projects, emphasizing Celigo as an integration layer and NetSuite as the ERP backbone. Recurring technical themes include data integration between eCommerce, CRM, marketplaces, and WMS/3PL systems; automation of business flows such as lead-to-quote and order-to-cash; EDI setup; payment reconciliation processes; and operational support during deployments and go-live. Engagements involve connector configuration, custom integration logic, and ongoing maintenance of integrations and automation routines.