https://inntech.solutions/

InnTech IT Solutions is an information technology services provider based in Shanghai, China. The company operates with a team of over 20 English-speaking IT professionals, including both Western and Chinese staff, and has been serving multinational companies and expatriates in China since 2009. The firm specializes in addressing IT challenges specific to foreign businesses operating in China, with a primary focus on the Shanghai area. The company reports having over 100 active maintenance customers and more than 600 completed projects.

Services and Capabilities

InnTech provides managed IT maintenance and helpdesk services, offering both onsite and remote support as an alternative to full-time IT staff. The company designs and deploys IT infrastructure for new offices and factories, including IT room construction, network structured cabling, and wireless network systems. IT relocation services cover the physical movement and setup of IT systems when businesses change locations. The firm implements Microsoft Office 365 solutions, including email, SharePoint, Power Apps, and Power Automate, and is a Microsoft Certified Support Partner. Internet connectivity services include SD-WAN solutions and ISP connectivity to improve access to overseas corporate resources. The company also provides IT asset inventory and systems consolidation services, auditing existing equipment, software licensing, and network security configurations. Additional offerings include office telephone systems and call center solutions built on platforms such as Avaya, Cisco, Shoretel, and Asterisk. The firm also handles network security implementations using Fortigate firewalls, data backup systems, biometric access control, conference room audiovisual systems, and hardware and software procurement.

Industry Focus

The company serves clients across multiple sectors. In the mining industry, InnTech has deployed IT infrastructure at remote locations including a gold mine. The firm has worked with shipping companies, providing IT systems for both office environments and luxury cruise ships. Legal services firms have engaged InnTech for data network support, cabling infrastructure, voice systems, and video conferencing. The company has served professional associations and chambers of commerce, delivering IT support and troubleshooting services. Financial services and investment advisory firms have utilized InnTech for IT system implementations tailored to medium-sized business requirements. Manufacturing clients, including automotive companies, have engaged the firm for office relocation IT projects. The education and publishing sector has received IT infrastructure services, and the food and beverage industry has contracted InnTech for office setup and ongoing system maintenance. Railway infrastructure projects have also been part of the company's portfolio.