IDE3

IDE3 d.o.o. is an information and communications technology (ICT) company headquartered in Croatia. The company provides ICT services and business application development and is presented as part of the HSM group. Operations are described in Croatian-language materials and the company works with regional business clients and group partners.

Services and capabilities

• Custom software development: design and delivery of complex web and mobile applications for business use.
• IT systems and infrastructure: planning, implementation, maintenance and protection of IT systems and infrastructure.
• Cloud and SaaS solutions: deployment and integration of cloud services and software-as-a-service platforms, including Google Workspace, Microsoft 365 and other SaaS offerings.
• CRM and system integration: implementation and integration of CRM platforms such as Salesforce and integration of multiple business systems.
• Cybersecurity and IT stability: services aimed at maintaining continuous business operations and meeting cybersecurity standards.
• Consulting and training: advisory services, project design and an educational centre providing training for business users across ICT topics.

Industry focus

Services are offered to business and enterprise clients seeking digitalisation and modernization of workplace environments. Work includes process digitalisation, modernization of business operations, adoption of cloud productivity suites and training of business users.

Technology and delivery approach

Projects combine consulting, system design, implementation and ongoing maintenance. Recurring technical themes include system integration between cloud and on-premises components, deployment of cloud platforms and SaaS, custom application development for web and mobile, and application of cybersecurity practices to ensure continuous operations. Delivery spans advisory work, technical implementation, user training and post-deployment support.