Intrust IT & Cyber Security

Intrust IT is a privately held information technology services firm based in the United States with headquarters in the Cincinnati, Ohio area. The company provides managed IT and cybersecurity services and refers to operations serving clients in Cincinnati and nearby communities such as Blue Ash, Ohio. The firm is described as employee-owned via an ESOP and is identified in the source as part of 3LS Professional Services following an acquisition.

Services and Capabilities

• Managed IT services: ongoing remote and onsite IT support, helpdesk operations and infrastructure management delivered as a fully outsourced service.
• Co-managed IT services: supplemental engineering and support to augment internal IT teams, including project support and upgrade management.
• Cybersecurity operations: continuous security monitoring through a staffed Security Operations Center (SOC), vulnerability assessments and breach-prevention controls.
• Cloud services and migration: planning and execution of cloud migrations and cloud-hosted infrastructure management.
• Custom IT projects: turnkey project delivery with milestone-based implementations for network, server and application deployments.
• AI and automation solutions: consulting and deployment of AI tools and processes intended to support business workflows.
• Training and assessments: user training, webinars, and external/internal network scans to identify security and performance issues.

Industry Focus

The company provides services to a range of sectors including manufacturing, professional services, processing facilities and service firms. Typical work for these industries includes infrastructure and network management for production and operations, managed security and compliance controls for professional services, helpdesk and endpoint support for service organizations, and IT advisory work to support budgeting and technology planning.

Technology and Delivery Approach

Recurring technical themes include continuous security monitoring provided by a 24/7/365 Security Operations Center, periodic vulnerability assessments using external and internal scans, and the deployment of cloud-hosted systems. Delivery models include fully outsourced managed services, co-managed arrangements to supplement internal IT staff, and project-based turnkey implementations. The firm reports holding professional certifications and provides documentation and guidance such as password management resources, training webinars, and regular security and operational assessments. Contract and engagement characteristics mentioned in the source include a stated preference for flexible terms and absence of long-term contract requirements in some offerings.