ITG Commerce

Bluprintx is presented as a global consultancy focused on digital transformation for front-office functions across marketing, commerce, sales and service, loyalty, and analytics. The company name shown is Bluprintx. Headquarters country is the United Kingdom. Operational regions are implied across North America, EMEA and APAC based on listed offices in London, New York, Sydney, Budapest, Singapore, Liverpool, Dallas and Melbourne and references to multi-region delivery.

Services and Capabilities

• Strategy and advisory: development of technology strategies, AI strategy and activation, operating model design, vendor and technology selection, business case and financial modelling, and change management planning.
• Program and systems delivery: end-to-end delivery of complex programs that integrate CRM, commerce and marketing systems, coordinate engineering and deployment workstreams, and implement large-scale platform solutions.
• Data and analytics: design and implementation of unified customer data models, data orchestration and platform integration, customer lifecycle analytics and predictive customer insights.
• Customer experience platforms: implementation and integration of Salesforce ecosystem solutions (including Agentforce deployments), Adobe Experience Cloud projects, and other marketing automation and commerce platforms.
• Managed operations and platform services: ongoing managed services, platform operations, transformation management office (TMO) services, and continuous optimization of running systems.
• Content and automation: content supply chain acceleration, content operations and workflow automation, marketing activation using generative tools, and process automation across marketing and service functions.

Industry Focus

• Financial services: supporting banks, fintechs and financial institutions with customer engagement platforms, service automation, unified customer data and AI-enabled content management.
• Retail and consumer goods: connecting online and offline channels, implementing omnichannel marketing and commerce enablement, clienteling solutions and customer data unification for personalization.
• Technology and software vendors: scaling go-to-market and revenue operations through automation, data and platform integration, and customer lifecycle analytics.
• Creative, media and entertainment: streamlining content operations, activating audience data platforms, personalization and subscription/loyalty analytics.
• Manufacturing: integrating commercial operations and sales/service platforms, improving forecasting and demand insights, and deploying process automation workflows.
• Professional services: implementing CRM and engagement platforms, content management operations, client insight analytics and workflow automation for B2B client experience.

Technology and Delivery Approach

Delivery emphasizes systems integration, platform consolidation and data orchestration across cloud and on-premise environments. Recurring technical themes include CRM implementation and integration (notably Salesforce), Adobe Experience Cloud projects, data platform work with analytics and predictive models, automation of marketing and service workflows, and application of AI and generative tools for content and personalization. Partnerships and tool integrations cited include Salesforce, Adobe, OpenAI, Databricks, AWS, Snowflake, Microsoft and a range of integration and automation platforms. Reported delivery metrics include more than 15 Agentforce deployments, 450+ Adobe projects and figures for active customers and implementations, with regional delivery across North America, EMEA and APAC and stated customer-satisfaction scores on Salesforce projects.