Network Computer Pros

Network Computer Pros is a managed IT and cybersecurity services provider headquartered in the United States, operating from South Florida and serving clients across the U.S. The company delivers outsourced information technology operations, security management, and technical support for small and mid-sized organizations.

Services and Capabilities

• Managed IT services: ongoing administration of servers, endpoints, networks, and cloud resources, including patching, configuration, and lifecycle management.
• Cybersecurity operations: 24/7 monitoring, threat detection and incident response, managed antivirus/malware protection, and layered security tool deployment.
• Backup and disaster recovery: backup configuration, recovery planning, and system restoration to protect business data and maintain operations after incidents.
• Help desk and remote support: user support, remote employee setup, and troubleshooting for distributed or office-based teams.
• Security assessment and training: security posture evaluations, vulnerability assessments, and employee cybersecurity awareness training.
• Network management and remote monitoring: network configuration, performance management, and monitoring of on-premises and remote networks.

Industry Focus

• Legal: provision of secure IT environments, data protection, and support for law firms (example client: The McCue Law Firm).
• Healthcare and dental: support and security services for medical and dental offices, including data protection and compliance-related controls.
• Construction, architecture, and engineering: network and endpoint management, remote access configuration, and systems reliability for firms in design and construction.
• Manufacturing and wholesale, hospitality, accounting and finance, nonprofit and other small businesses: managed IT operations, backups, and user support tailored to operational needs.

Technology and Delivery Approach

Work is delivered through continuous monitoring, scheduled maintenance, and remote support processes. Technical themes include integration of security and backup platforms, managed endpoint protection, automated patching and updates, remote employee configuration, and help desk workflows. Service delivery involves onboarding and migration processes to transition client systems, network evaluations to identify risks and inefficiencies, and implementation of backup and disaster recovery procedures. Vendor partnerships and certifications are used to provide specific platforms and hardware; partners mentioned include WatchGuard, APC, HP Enterprise, Microsoft (including Microsoft Cloud), Datto, Dell, Ubiquiti, GoTo Connect, and LastPass.