Preactive IT Solutions

Preactive IT Solutions, LP is a privately held information technology services firm headquartered in the United States. The company operates primarily in Texas with offices and service coverage in Houston, Austin and San Antonio and references to support across South Texas and Beaumont. The firm provides outsourced IT support and consulting for mid-sized organisations, with an emphasis on firms that have on-site and field-based workforces.

Services and Capabilities

• Managed IT Services: 24/7 monitoring, proactive system maintenance, patching and remote administration of servers, workstations and networks.
• Cybersecurity: security assessments, endpoint detection and response, ransomware defense, zero-trust configuration, managed cloud security and employee awareness training.
• Microsoft 365 and Azure Managed Services: migrations to Microsoft 365, advanced security configuration for M365, integration and ongoing support, and Microsoft Azure implementation and support.
• Managed Cloud & Infrastructure: public, private and hybrid cloud deployments, cloud migrations, data storage and business continuity solutions.
• Help Desk and Onsite Support: staffed help desk operations, rapid-response onsite technicians for time-sensitive incidents and co-managed IT support arrangements.
• VoIP and Telecommunications: design, deployment and support of voice over IP services for business communications.

Industry Focus

• Engineering: support for engineering applications and workflows including Revit, AutoCAD, Navisworks, Bluebeam and other CAD/BIM tools; workstation and network optimization for large design files.
• Construction: secure remote access and collaboration for job sites, integration with project management platforms such as Procore, and field-to-office synchronization.
• Manufacturing: continuity of production systems, remote plant connectivity and support for CNC or production workflows.
• Oil & Gas: implementation of secure channels, continuous monitoring and adherence to industry standards for uptime and data protection.

Technology and Delivery Approach

• Service delivery combines a staffed help desk with remote monitoring and a rapid-response onsite team for incidents that cannot be resolved remotely.
• Operations include continuous monitoring, automated maintenance tasks, patch management and vulnerability assessments to support business continuity and reduce downtime.
• Cloud and data platform work includes migrations, hybrid cloud deployments and managed Azure services with integration to Microsoft 365 applications.
• Security practice covers endpoint protection, intrusion detection, enhanced email security and managed cloud security services paired with employee awareness training.
• Project delivery is organised with dedicated project teams, documented processes and checklists; business management practices such as EOS are used to structure internal operations and service reviews.