Precision IT Consulting

Precision IT Consulting is a managed IT services and IT consulting firm headquartered in the United States. The company provides outsourced IT operations, security, cloud and helpdesk services to businesses based primarily in the San Francisco Bay Area and the Sacramento area, with explicit mention of service in multiple Bay Area counties and cities.

Services and capabilities

• Managed IT operations: ongoing maintenance and administration of servers, desktops, mobile devices, applications and on-premises infrastructure, including ticket-based support and incident resolution.
• Helpdesk and end-user support: remote and onsite technical support for employees, including email and access problem resolution and guaranteed response-time support arrangements.
• Cybersecurity services: threat monitoring, security analytics and threat intelligence workflows designed to detect and investigate security events across client environments.
• Cloud services: deployment, management and support for cloud platforms and productivity suites, with specific experience stated for Microsoft 365 and Microsoft Azure.
• IT consulting and strategic planning: assessments and planning to streamline and digitize business processes, technology roadmaps and IT project delivery.
• Network and systems management: network monitoring, device management and implementation of systems and processes for operational consistency.

Industry focus

• Local government and municipal organizations: provision of IT support and systems management for city and county agencies and related pooling authorities.
• Small and medium-sized businesses: ongoing managed services, helpdesk support and strategic IT planning for business operations and continuity.
• Professional services firms: technical support, infrastructure management and rapid incident response for firms that rely on email and document workflows.