Qualex Consulting Services

Qualex Consulting Services, Inc. is a software and IT services firm headquartered in the United States. The company provides technology consulting, software delivery and managed IT services to public and private organisations. Client references and contract vehicles indicate operations primarily in the United States with projects and clients also referenced in the Caribbean/Latin America.

Services and capabilities

• SaaS product development — design and delivery of multi-tenant software products, including performance, scalability and security considerations.
• Data science and analytics — development of predictive models, business intelligence dashboards and customer analytics for use in marketing, operations and revenue optimization.
• Software development and modernization — custom application development, legacy application migration to cloud platforms and code optimization.
• Systems integration and data warehousing — extraction, transformation and loading of data from multiple back-end systems into consolidated data warehouses and marketing data marts.
• Cloud services and operations — cloud deployment and administration, including use of infrastructure services and migration to cloud environments.
• Data governance and data integrity — data cleansing, de-duplication, master data management and processes to maintain data quality for analytic and operational systems.

Industry focus

• Government — delivery of IT services through a GSA schedule for federal agencies; work is cited with the Veterans Administration, USDA and the Office of the Comptroller of the Currency.
• Healthcare and insurance — deployment of data integrity and reporting solutions; a named product (QLX Healthcare iQ-PVO™) is described as providing reporting and predictive analytics for healthcare contexts.
• Gaming and hospitality — patron value optimization, database marketing, campaign automation and BI dashboards to support casinos and hotels.
• Retail and telecommunications — analytics and operational automation to support customer offers, service launches and campaign workflows.
• Financial services — analytics and systems integration projects addressing marketing and financial management requirements.
• Sports and entertainment — fan analytics, consolidated BI dashboards and data solutions for professional sports teams and leagues.

Technology and delivery approach

Project delivery combines systems integration, data platform development and analytics. Technical themes present across engagements include use of SAS and SQL for analytics and ETL, development in languages and environments such as Python and standard web stacks, cloud hosting (including Amazon EC2), and BI dashboarding for operational users. Services frequently address data extraction from multiple back-end systems, mapping and storage in data warehouses or marketing data marts, implementation of predictive models, and automation of marketing and operational workflows. The company references a long-standing SAS partnership and use of government procurement mechanisms to support delivery to public-sector clients.