Ranger Business Solutions

Aldridge is a managed IT services and cybersecurity company offering outsourced IT solutions. The business operates as an IT service provider that delivers managed services, co-managed IT, cybersecurity, implementation and support services. Headquarters country: United States. Regional activity is indicated in Texas through a Dallas presence and an acquisition of Ranger Solutions; inclusion on an international MSP ranking indicates operation or recognition beyond a single state, and client references imply work for organisations across multiple U.S. industries.

Services and Capabilities

• Managed IT outsourcing: provision of end-to-end IT operations including infrastructure management, patching, lifecycle management and day-to-day support.
• Co-managed IT: modular delivery of specified IT functions to augment internal IT teams, including tiered helpdesk escalation (L1–L3) and vendor coordination.
• Cybersecurity and incident response: risk-based security program development, multilayer defenses, 24/7 threat monitoring, detection and response, and backup and recovery management.
• IT strategy and planning: development of IT roadmaps and budgets covering an 18–24 month horizon, regular business reviews, and assignment of a dedicated principal consultant to manage IT plans.
• Design and implementation services: solution architecture, technology selection and standardization, procurement of pre-configured hardware, project management and change management.
• Application and platform administration: Microsoft 365 administration, user onboarding/offboarding, and vendor/application management.

Industry Focus

• Healthcare: ongoing IT support and relationship-based service for healthcare organisations (client testimonial reference to "Healthcare").
• Education and non-profit: IT support and partnership services for organisations such as Rainer Scholars, including ongoing responsiveness and operational support.
• Real estate: managed IT support and issue resolution for real estate clients.
• Engineering and professional services: long-term IT support relationships serving engineering firms and similar clients.

Technology and Delivery Approach

• Delivery model combines local account teams (principal consultants and local technicians) with centralized resources for architecture, R&D and security operations.
• Emphasis on integration of monitoring, automated patching and lifecycle management to maintain system health and uptime.
• Security operations include continuous monitoring, alert investigation, and 24/7 incident response workflows; backups are managed and monitored for recovery readiness.
• Project delivery uses a dedicated projects team, documented change management processes, pre-configured procurement, and post-implementation reviews tied to the IT roadmap and budget.
• Technology governance includes a Technology Catalog and R&D evaluation to standardize selections and support scalability across client environments.