Sixwatch

Sixwatch is a managed IT services provider headquartered in the United States, with operations and clients implied in the Tampa, Florida area. The company provides outsourced IT management and cybersecurity services to organizations in multiple regions suggested by its client base and service descriptions.

Services and Capabilities

• Managed IT support: ongoing system monitoring, help desk support, device management, and routine maintenance delivered under fixed-fee arrangements.
• Managed cybersecurity: layered security controls, endpoint protection, threat detection, and compliance support tailored to organizational risk profiles.
• Cloud and collaboration services: management of Microsoft 365 and cloud platforms, remote infrastructure support, and data backup services.
• AI enablement and systems integration: consulting and implementation work to integrate AI-enabled systems and scalable platforms into business workflows.
• Network and remote access solutions: remote connectivity configuration and troubleshooting, including VPN setup and remote access tools.

Industry Focus

• Financial services: assistance with cybersecurity, compliance readiness, and IT operations to support audit and regulatory needs.
• Professional services: support for law firms, agencies, consultants and similar firms, focusing on secure systems, data backup, and end-user support.

Technology and Delivery Approach

• Services are delivered with a combination of remote support tools and on-site assistance as needed, using consistent support teams assigned to clients.
• Technical work emphasizes integration of cloud services (Microsoft 365), managed backups, endpoint protection, VPN and remote access configurations, and implementation of AI-capable platforms.
• Operational practices include proactive monitoring, fixed monthly billing for managed services, documented processes for incident response, and support continuity through dedicated account teams.