Triple Innovations

Triple Innovations is a software development company that provides enterprise software solutions with a focus on Salesforce implementation, Microsoft Azure cloud services, and bespoke application development. Headquarters country: undisclosed. Regions of operation: projects and marketing materials indicate work for clients across multiple countries and a focus on global engagements, including work for pharmaceutical organisations and integrations with international enterprise systems.

Services and Capabilities

• Salesforce implementation and customization — development and configuration of Salesforce instances, process automation, custom objects and components, and integration of Salesforce with other business systems.
• Cloud migration and infrastructure — migration and hosting on Microsoft Azure, configuration of cloud infrastructure, and support for Force.com environments.
• Custom application development — end-to-end development of tailored software from requirements and product specification through design, implementation, testing and support, including both enterprise solutions and multi-tenant SaaS products.
• Systems integration — integration work connecting Salesforce and custom applications with enterprise systems such as SAP ERP, billing systems, and learning management systems (Canvas LMS).
• DevOps and CI/CD — implementation of continuous integration and continuous delivery pipelines, including use of Azure DevOps for Salesforce-related CI/CD workflows.
• Support, verification and training — user verification, technical team education, go-live support, and ongoing continuous deployment and maintenance.

Industry Focus

• Pharmaceuticals — delivery of order management, tendering, and customer support solutions tailored for pharmaceutical operations.
• Education and learning platforms — integration projects involving learning management systems (Canvas LMS) and related customer workflows.
• Enterprise and ERP — integrations with enterprise resource planning and billing systems to align CRM and back-office processes.
• Customer support and services — development and support of customer support platforms and processes connected to CRM and backend systems.

Technology and Delivery Approach

• Methodology — an iterative approach following defined stages: discovery, estimation, technical solution design, agile implementation, verification and education, and go-live with ongoing support.
• Automation and DevOps — adoption of continuous deployment and delivery practices; implementation of CI/CD pipelines using Azure DevOps for Salesforce and other application deployments.
• Platform and stacks — use of Microsoft Azure for cloud infrastructure, Force.com/Salesforce for CRM solutions, and typical full-stack development covering front-end and back-end components.
• Integration patterns — work frequently involves API-based integrations, enterprise system connectors, and synchronization between CRM, ERP and billing platforms.
• Quality and support — testing, user verification, technical training and post-launch support are part of standard project delivery to maintain application availability and enable post-release feature delivery with minimal user impact.