TXI

TXI is a digital consultancy headquartered in the United States with a base in Chicago. The firm provides product design and software development services to private and public organisations. Client examples and case descriptions indicate work across North America and with global firms, suggesting operations that serve both domestic and international clients.

Services and capabilities

• Product strategy and planning: competitive assessment, product vision, roadmaps and product management services that produce documented plans and feature backlogs.
• Delivery and program management: business analysis, project planning, team enablement, engagement and budget/risk management to run multi-disciplinary delivery efforts.
• User research and design: user research, rapid prototyping, end-to-end user experience design and accessibility work that result in wireframes, prototypes and design systems.
• Software engineering: front-end and back-end development, mobile application development, infrastructure and DevOps, and IoT implementations delivering production software and connected device integrations.
• Data and AI systems: data engineering, analytics, AI model integration and data product development that produce data platforms, dashboards and automated decision support.
• Integration and automation: systems integration, process automation and operational tooling to connect legacy systems and streamline business workflows.

Industry focus

• Industry 4.0 / Manufacturing: digital twin and IIoT projects, smart manufacturing sandboxes and workforce tools to support operational optimization and digital transformation of manufacturer systems.
• Digital health and Biopharma: patient-facing mobile apps, clinical recovery tools and data platforms to support pharmaceutical development and healthcare workflows.
• Communications and media: user experience work and primary-data integrations to improve audience-facing products.
• Education and eLearning: course platforms, accreditation workflows and long-term platform engineering for academic institutions.
• Nonprofit and professional associations: digital community platforms and systems to support member engagement and education credit tracking.
• Retail and digital commerce: integration of engineering teams and delivery processes to support commerce platforms.

Technology and delivery approach

• Work commonly involves integrating data platforms, analytics and AI components into client ecosystems to produce data products and dashboards.
• Delivery combines product management, user research, design and cross-functional engineering teams to produce production software, mobile apps and IoT solutions.
• Practices include infrastructure and DevOps for deployment, automation of workflows, and systems integration to connect legacy and cloud services.
• Engagements often deliver prototypes, iterative releases, documented roadmaps and managed delivery with budget and risk oversight.